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Privacy Policy

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Last updated: December 21, 2025

Private Residences Mauritius (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how personal data is collected, used, stored, and shared when you visit or interact with https://privateresidencesmauritius.com (the “Website”).

1. Information We Collect

We may collect the following types of information:

a) Information You Provide Voluntarily

When you submit a form on our Website, we may collect:

  • Full name

  • Email address

  • Phone number

  • Any message or enquiry details you provide

This information is collected via forms built using the Divi theme and is securely transmitted to our customer relationship management system (ONYX CRM).

b) Automatically Collected Information

When you visit the Website, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the Website

This information may be collected through cookies or similar technologies (see Section 5).

2. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and requests for information

  • Provide details about available properties and services

  • Communicate with prospective buyers

  • Improve the performance and usability of the Website

  • Maintain the security and integrity of the Website

We do not sell or rent your personal data.

3. Legal Basis for Processing

Where required by law, we process personal data based on:

  • Your consent, provided when submitting a form or accepting cookies

  • Legitimate business interests, such as responding to enquiries and improving our services

You may withdraw your consent at any time (see Section 9).

4. Data Storage and Security

Personal data submitted through this Website is stored securely within ONYX CRM and protected using reasonable technical and organizational safeguards.

We also use security and monitoring tools (including Wordfence Security) to help protect the Website from unauthorized access, malware, and abuse.

5. Cookies and Tracking Technologies

This Website uses cookies to ensure proper functionality and to improve user experience.

Types of cookies used may include:

  • Essential cookies – necessary for the Website to function properly

  • Functional cookies – to remember user preferences

  • Analytics or performance cookies – to understand how visitors use the Website

We use the CookieYes GDPR Cookie Consent plugin to manage cookie preferences. When you first visit the Website, you will be presented with a cookie consent banner allowing you to accept or reject non-essential cookies.

You can change or withdraw your cookie preferences at any time via the cookie settings link on the Website.

6. Third-Party Services

We may share personal data with trusted third-party service providers who assist in operating the Website and managing enquiries, including:

  • ONYX CRM (lead and enquiry management)

  • Website hosting and security providers

These providers process data only on our behalf and are required to protect your information.

7. International Data Transfers

Your information may be processed or stored outside your country of residence. Where required, appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Respond to enquiries

  • Maintain business records

  • Comply with legal or regulatory obligations

When data is no longer required, it is securely deleted or anonymized.

9. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to or restrict certain processing

To exercise these rights, please contact us using the details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: [insert contact email]

Website: https://privateresidencesmauritius.com

“Mauritius was made first and then heaven; and heaven was copied after Mauritius.”

— MARK TWAIN